General Questions
Will I need to pay a deposit?
I usually ask for a deposit of 25% of the agreed fee on signing of the contract posted or emailed to you. Deposits can be paid by cheque or by BACS (bank transfer). Final payments can be paid by cash on day of your wedding before the performance starts, or by BACS before the date of the wedding. I cannot accept cheques as final payment on the night, please discuss deposits and payments with me.
Can I pay in full in advance?
Yes you can. I offer a £50 reduction from the overall booking fee if you pay in full at the time of booking.
Cancellations will be charged as follows (including bookings paid in full):
- Less than 50 days prior to the event: Full amount must be paid.
- 50 – 100 days prior to the event: 75% of the full fee must be paid.
- 100 - 300 days prior to the event: 50% of the full amount must be paid.
- Please note that all 25% deposits are non refundable, and all cancellations must be in writing via the website contact form
- Refunds are only made where the wedding has been cancelled, and not where the client has simply changed their mind regarding their schedule.
After Booking:
Once a booking is confirmed in writing or by email, I will contact you whenever necessary if details need to be checked, clarified, confirmed or discussed.
How much will it cost?
Please refer to my wedding packages page for information on the packages available. Fees vary depending upon your specific requirements, such as:
• the package of your choice
• the location of the venue
• the time of year.
Please contact me with a date and venue location to enable me to quote an accurate price for your coming event.If your requirements are different from those detailed in my wedding packages, please contact me for more information and I can discuss a quote to suit your needs. If you are emailing me please supply date and venue location details.
Is your equipment safe and PAT tested?
Yes - My equipment is tested and certificated. Copies are available upon request.
What is my dress code?
The dress code is formal yet comfortable. I either wear Smart suit and shirt or for the more casual event, trousers and smart shirt. Please arrange with your venue that a room suitable for me to change in is available on the night.
How long do you need to set up?
Usually I need around 30 - 45 minutes to set up my equipment and change into my stage clothes. The set up time does depend on the access to the performance area, i.e. upstairs etc.
Can you play during dining?
I can play whilst people are dining. Often people ask me to play piano during this period. The saxophone instrumental set is also very popular during this time of day whilst guests are eating and chatting quietly. However every venue is different and the position of my speakers etc will have an influence on whether or not this is appropriate.
Do you allow guests to use your equipment or join you on stage?
Unfortunately they can't. Whilst the instruments would probably be taken care of, I simply can't take the chance. If I have to repair or replace anything, this would pose problems for my next wedding usually the following evening! On top of this, my insurance policy does not cover me for this. Guests are allowed to use the microphone during karaoke.
Do you have insurance against accidents and damage at venues?
Yes! I have public liability insurance covered by Equity.
Will you play outside?
Yes - As long as I am adequately protected from the elements and it is safe to do so.
How reliable are you?
EXTREMELY reliable and have never let a client down, My profession is my business, and It goes without saying that under no circumstances would I break my contract with you.
How loud do you play?
I can play as loudly or as quietly as you like! I have played at many functions and can tailor the volume to the size of the room and number of people. Please remember you are hiring a live performer, and I am more than happy to oblige the client if I am ever asked to turn the volume down.
Will we need to provide any equipment?
No. All I require is a power source.